2003 Flakey Side Mirror

Reply
 
LinkBack Thread Tools Display Modes
Old 03 Apr 2004, 03:57 pm   #1 (permalink)
Edward Alvaro
Guest
  • Posts: n/a
  • User Status:


Default 2003 Flakey Side Mirror

My wife purchased a brand spankin' new Camry LE about 7 months ago and she
has about 7000 miles on it now. A couple of months ago the passenger side
side-view mirror flopped out of the housing. I picked it up and snapped it
back into place but now it doesn't move up and down. It does move side to
side. You can hear the motor running when you try and move it up and down.

She brought it to the dealer for an oil change today and asked that they
look at the mirror. They told her that the mirror needs replacement at a
cost of over $300.00. What? What happened to the warranty? They said that
there was evidence of impact on the mirror (there isn't) and that damage
isn't covered. "We change a lot of these," was the service guy's comment.
She left the mirror unrepaired at this point.

Can somebody tell me if there is any recourse with Toyota and how to
proceed? Thanks much.


  Reply With Quote
Old 03 Apr 2004, 08:27 pm   #2 (permalink)
IceMan
Guest
  • Posts: n/a
  • User Status:


Default Re: 2003 Flakey Side Mirror

If you are a member of http://www.prepaidlegal.com/ then a lawyer would call
or write the dealer to resolve your case at no cost to you

"Edward Alvaro" <NOSPAMela@SPAMFREEedswebspace.com> wrote in message
news:UqGbc.172415$1p.2097530@attbi_s54...
> My wife purchased a brand spankin' new Camry LE about 7 months ago and she
> has about 7000 miles on it now. A couple of months ago the passenger side
> side-view mirror flopped out of the housing. I picked it up and snapped

it
> back into place but now it doesn't move up and down. It does move side to
> side. You can hear the motor running when you try and move it up and

down.
>
> She brought it to the dealer for an oil change today and asked that they
> look at the mirror. They told her that the mirror needs replacement at a
> cost of over $300.00. What? What happened to the warranty? They said

that
> there was evidence of impact on the mirror (there isn't) and that damage
> isn't covered. "We change a lot of these," was the service guy's comment.
> She left the mirror unrepaired at this point.
>
> Can somebody tell me if there is any recourse with Toyota and how to
> proceed? Thanks much.
>
>



  Reply With Quote
Old 03 Apr 2004, 11:44 pm   #3 (permalink)
Art
Guest
  • Posts: n/a
  • User Status:


Default Re: 2003 Flakey Side Mirror

Ask to talk to the district rep. When that doesn't work, if you are in the
US, check the back of the manual for the address to right to for complaints.
When that doesn't work you can go into arbitration.... there are
instructions in the owner's manual. After you give up on that you can
decide never to buy another Toyota.


"Edward Alvaro" <NOSPAMela@SPAMFREEedswebspace.com> wrote in message
news:UqGbc.172415$1p.2097530@attbi_s54...
> My wife purchased a brand spankin' new Camry LE about 7 months ago and she
> has about 7000 miles on it now. A couple of months ago the passenger side
> side-view mirror flopped out of the housing. I picked it up and snapped

it
> back into place but now it doesn't move up and down. It does move side to
> side. You can hear the motor running when you try and move it up and

down.
>
> She brought it to the dealer for an oil change today and asked that they
> look at the mirror. They told her that the mirror needs replacement at a
> cost of over $300.00. What? What happened to the warranty? They said

that
> there was evidence of impact on the mirror (there isn't) and that damage
> isn't covered. "We change a lot of these," was the service guy's comment.
> She left the mirror unrepaired at this point.
>
> Can somebody tell me if there is any recourse with Toyota and how to
> proceed? Thanks much.
>
>



  Reply With Quote
Old 04 Apr 2004, 11:36 am   #4 (permalink)
OptOnline-angelorv
Guest
  • Posts: n/a
  • User Status:


Default Re: 2003 Flakey Side Mirror

If your wife didn't whack it herself, then some other person whacked it in

the parking lot or some such location. If you trust your dealer, then

there's nothing you can do but pay for a replacement. I've owned Camrys for

years and they are well made. I trust my dealer. If he assures me that

there's no mechanical failure, then the likelihood is that they see that

kind of damage all the time. Sorry that doesn't help you, but I would just

bite the bullet on this and move on. Good luck.

Been there, done that.

"Art" <begunaBUTNOSPAM@mindspring.com> wrote in message
news:XgNbc.9656$NL4.8053@newsread3.news.atl.earthl ink.net...
> Ask to talk to the district rep. When that doesn't work, if you are in

the
> US, check the back of the manual for the address to right to for

complaints.
> When that doesn't work you can go into arbitration.... there are
> instructions in the owner's manual. After you give up on that you can
> decide never to buy another Toyota.
>
>
> "Edward Alvaro" <NOSPAMela@SPAMFREEedswebspace.com> wrote in message
> news:UqGbc.172415$1p.2097530@attbi_s54...
> > My wife purchased a brand spankin' new Camry LE about 7 months ago and

she
> > has about 7000 miles on it now. A couple of months ago the passenger

side
> > side-view mirror flopped out of the housing. I picked it up and snapped

> it
> > back into place but now it doesn't move up and down. It does move side

to
> > side. You can hear the motor running when you try and move it up and

> down.
> >
> > She brought it to the dealer for an oil change today and asked that they
> > look at the mirror. They told her that the mirror needs replacement at

a
> > cost of over $300.00. What? What happened to the warranty? They said

> that
> > there was evidence of impact on the mirror (there isn't) and that damage
> > isn't covered. "We change a lot of these," was the service guy's

comment.
> > She left the mirror unrepaired at this point.
> >
> > Can somebody tell me if there is any recourse with Toyota and how to
> > proceed? Thanks much.
> >
> >

>
>



  Reply With Quote
Old 05 Apr 2004, 12:03 am   #5 (permalink)
OptOnline-angelorv
Guest
  • Posts: n/a
  • User Status:


Default Re: 2003 Flakey Side Mirror

If your wife didn't whack it herself, then some other person whacked it in
the parking lot or some such location. If you trust your dealer, then
there's nothing you can do but pay for a replacement. I've owned Camrys for
years and they are well made. I trust my dealer. If he assures me that
there's no mechanical failure, then the likelihood is that they see that
kind of damage all the time. Sorry that doesn't help you, but I would just
bite the bullet on this and move on. Good luck.

Been there, done that.

"Edward Alvaro" <NOSPAMela@SPAMFREEedswebspace.com> wrote in message
news:UqGbc.172415$1p.2097530@attbi_s54...
> My wife purchased a brand spankin' new Camry LE about 7 months ago and she
> has about 7000 miles on it now. A couple of months ago the passenger side
> side-view mirror flopped out of the housing. I picked it up and snapped

it
> back into place but now it doesn't move up and down. It does move side to
> side. You can hear the motor running when you try and move it up and

down.
>
> She brought it to the dealer for an oil change today and asked that they
> look at the mirror. They told her that the mirror needs replacement at a
> cost of over $300.00. What? What happened to the warranty? They said

that
> there was evidence of impact on the mirror (there isn't) and that damage
> isn't covered. "We change a lot of these," was the service guy's comment.
> She left the mirror unrepaired at this point.
>
> Can somebody tell me if there is any recourse with Toyota and how to
> proceed? Thanks much.
>
>



  Reply With Quote

Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:03 am.

Attribution:
Autoblog
Powered by Yahoo Answers



ToyotaLexusForum.com is an unofficial community for car enthusiasts. ToyotaLexusForum.com is not affiliated with Toyota Motor Corporation in any way.
Toyota Motor Corporation does not sponsor, support, or endorse ToyotaLexusForum.com in any way.
Copyright/trademark/sales mark infringements are not intended or implied.