Toyota Quality ?

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Old 27 Apr 2004, 03:55 pm   #1 (permalink)
JW
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Default Toyota Quality ?

The a/c failed on my 2000 Sienna with only 50K miles. It is the second
time it failed since last summer. The dealer replaced an "O-ring and a
tubing" last time, and this time they want $1,000 for a new condenser
and receiver. No way man. I took it to an independent shop and they
said the receiver is fine and all they need to do is to replace the
condenser for $400.

My feeling is that the whole air conditioning system in this car is
junk. I thought I paid big bucks for toyota quality. Should have
bought a Caravan with an extended warranty and have some money spared
for repairs down the road.
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Old 27 Apr 2004, 04:10 pm   #2 (permalink)
Eric Dreher
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Default Re: Toyota Quality ?

On 27 Apr 2004 13:55:09 -0700, buywheels@hotmail.com (JW) wrote:

>The a/c failed on my 2000 Sienna with only 50K miles. It is the second
>time it failed since last summer. The dealer replaced an "O-ring and a
>tubing" last time, and this time they want $1,000 for a new condenser
>and receiver. No way man. I took it to an independent shop and they
>said the receiver is fine and all they need to do is to replace the
>condenser for $400.
>
>My feeling is that the whole air conditioning system in this car is
>junk. I thought I paid big bucks for toyota quality. Should have
>bought a Caravan with an extended warranty and have some money spared
>for repairs down the road.


Has anyone here, besides me, ever noticed that trolls from hotmail
always appear suddenly to badmouth Toyota, pump up Chrysler, then
disappear never to be seen again?

Hmm. Hotmail. Free. Interesting.


-------------------------------------------------
"I wish they had a delete button on Lexis-Nexis."
- John F. Kerry
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Old 27 Apr 2004, 04:17 pm   #3 (permalink)
Dick C
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Default Re: Toyota Quality ?

JW wrote in rec.autos.tech

> The a/c failed on my 2000 Sienna with only 50K miles. It is the second
> time it failed since last summer. The dealer replaced an "O-ring and a
> tubing" last time, and this time they want $1,000 for a new condenser
> and receiver. No way man. I took it to an independent shop and they
> said the receiver is fine and all they need to do is to replace the
> condenser for $400.
>
> My feeling is that the whole air conditioning system in this car is
> junk. I thought I paid big bucks for toyota quality. Should have
> bought a Caravan with an extended warranty and have some money spared
> for repairs down the road.


How much is Chrysler paying you to troll this crap. I will never buy
another Chrysler, I have experienced their quality. Hell, I'll buy
a Kia first. Better quality, better warranty, and cheaper.


--
Dick #1349
Damn it . . . Don't you dare ask God to help me.
To her housekeeper, who had begun to pray aloud.
~~ Joan Crawford, actress, d. May 10, 1977
Home Page: dickcr.iwarp.com
email: dickcr@comcast.net
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Old 27 Apr 2004, 04:36 pm   #4 (permalink)
Free Rider
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Default Re: Toyota Quality ?


"Dick C" <foo.dickcr@comcast.net> wrote in message
news:Xns94D8915945B68dickcrcomcastnet@216.196.97.1 36...
..
>
> How much is Chrysler paying you to troll this crap. I will never buy
> another Chrysler, I have experienced their quality. Hell, I'll buy
> a Kia first. Better quality, better warranty, and cheaper.
>
>
> --
> Dick #1349



Ditto. Although Hyundai isn't too bad either. WAAAAY better than Dodge by
any measure. And argueably better than GM or Ford products, at any price.
Got to make you wonder though, why doesn't Toyota offer a super warranty
like the Korean guys? I don't think it would hurt them at all to do it. It
would prove that their product is superior and at the same time win more
customers. Whatya say Toyota? Do it and even make it retroactive. What have
you got to lose?


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Old 27 Apr 2004, 04:41 pm   #5 (permalink)
Art
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Default Re: Toyota Quality ?

In 92 when Ford switched to 3 year warranties they retroactively extended
the warranty of my 91 by 2 years. Sure needed it too.


"Free Rider" <nospamklrdoodnospam@yahoo.com> wrote in message
news:mnAjc.33727$Dn1.8033@fe2.texas.rr.com...
>
> "Dick C" <foo.dickcr@comcast.net> wrote in message
> news:Xns94D8915945B68dickcrcomcastnet@216.196.97.1 36...
> .
> >
> > How much is Chrysler paying you to troll this crap. I will never buy
> > another Chrysler, I have experienced their quality. Hell, I'll buy
> > a Kia first. Better quality, better warranty, and cheaper.
> >
> >
> > --
> > Dick #1349

>
>
> Ditto. Although Hyundai isn't too bad either. WAAAAY better than Dodge by
> any measure. And argueably better than GM or Ford products, at any price.
> Got to make you wonder though, why doesn't Toyota offer a super warranty
> like the Korean guys? I don't think it would hurt them at all to do it.

It
> would prove that their product is superior and at the same time win more
> customers. Whatya say Toyota? Do it and even make it retroactive. What

have
> you got to lose?
>
>



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Old 27 Apr 2004, 04:42 pm   #6 (permalink)
Art
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Default Re: Toyota Quality ?

What's a receiver?


"JW" <buywheels@hotmail.com> wrote in message
news:6de7f155.0404271255.39e23d6b@posting.google.c om...
> The a/c failed on my 2000 Sienna with only 50K miles. It is the second
> time it failed since last summer. The dealer replaced an "O-ring and a
> tubing" last time, and this time they want $1,000 for a new condenser
> and receiver. No way man. I took it to an independent shop and they
> said the receiver is fine and all they need to do is to replace the
> condenser for $400.
>
> My feeling is that the whole air conditioning system in this car is
> junk. I thought I paid big bucks for toyota quality. Should have
> bought a Caravan with an extended warranty and have some money spared
> for repairs down the road.



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Old 27 Apr 2004, 04:45 pm   #7 (permalink)
BrickMason@mailcity.com
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Default Re: Toyota Quality ?

From what I have observed over my many years in the automobile
business, Toyotas so called superiority has always been more a
thing of myth than fact. However it would be wrong to conclude
that all Toyotas are going to be problematic simply because the
one you bought has had problems. Many buyers make the mistake of
judging all of a manufactures products, good or bad, on the one
they once owned. Toyota like every other manufacture builds some
that are not up to their expected quality standards on occasion.
When Toyotas were selling in small numbers the defective ones
were small in number as well. Now that they are selling in the
hundreds of thousands one can expect to see more of the defective
ones emerging. From what we see in our business there is little
difference among manufactures is overall quality. They all
breakdown that is why they all have a warranty. The only real
difference we see in our business, servicing large fleets of
vehicles of all types and brands, is style and price. Look at
the Vibe/Matrix pair. People buy the Toyota at a much higher
price thinking they are getting a better car when in reality they
are the same vehicle. According to 'Automotive News,' content
wise the Vibe MSRP is about $1,500 cheaper. In addition Pontiac
offers a $2,000 rebate as well as ZERO interest. Toyota offers
a $400 rebate and 2.9% interest. Why would any astute buyer buy
the Toyota version for over $5,000 more? Go figure

(By the way seems to me, if what you say is true, that second
compressor should have been cover by the replacement parts
warranty.)


mike hunt




JW wrote:
>
> The a/c failed on my 2000 Sienna with only 50K miles. It is the second
> time it failed since last summer. The dealer replaced an "O-ring and a
> tubing" last time, and this time they want $1,000 for a new condenser
> and receiver. No way man. I took it to an independent shop and they
> said the receiver is fine and all they need to do is to replace the
> condenser for $400.
>
> My feeling is that the whole air conditioning system in this car is
> junk. I thought I paid big bucks for toyota quality. Should have
> bought a Caravan with an extended warranty and have some money spared
> for repairs down the road.

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Old 27 Apr 2004, 04:56 pm   #8 (permalink)
NoSpam
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Default Re: Toyota Quality ?

"JW" <buywheels@hotmail.com> wrote in message
news:6de7f155.0404271255.39e23d6b@posting.google.c om...
> The a/c failed on my 2000 Sienna with only 50K miles. It is the second
> time it failed since last summer. The dealer replaced an "O-ring and a
> tubing" last time, and this time they want $1,000 for a new condenser
> and receiver. No way man. I took it to an independent shop and they
> said the receiver is fine and all they need to do is to replace the
> condenser for $400.
>
> My feeling is that the whole air conditioning system in this car is
> junk. I thought I paid big bucks for toyota quality. Should have
> bought a Caravan with an extended warranty and have some money spared
> for repairs down the road.


Exactly the same A/C scenario on my 99 Camry LE 4 cyl auto. :-(

I agree with you on the lack of quality in the more recent Toyotas (also
owned 90 Camry & 95 Camry ..... noticeably better cars than the 99)


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Old 27 Apr 2004, 05:09 pm   #9 (permalink)
BrickMason@mailcity.com
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Default Re: Toyota Quality ?

Ford has had a 100,000 mile warranty on the Focus for several
years.


mike hunt



Free Rider wrote:
>
> "Dick C" <foo.dickcr@comcast.net> wrote in message
> news:Xns94D8915945B68dickcrcomcastnet@216.196.97.1 36...
> .
> >
> > How much is Chrysler paying you to troll this crap. I will never buy
> > another Chrysler, I have experienced their quality. Hell, I'll buy
> > a Kia first. Better quality, better warranty, and cheaper.
> >
> >
> > --
> > Dick #1349

>
> Ditto. Although Hyundai isn't too bad either. WAAAAY better than Dodge by
> any measure. And argueably better than GM or Ford products, at any price.
> Got to make you wonder though, why doesn't Toyota offer a super warranty
> like the Korean guys? I don't think it would hurt them at all to do it. It
> would prove that their product is superior and at the same time win more
> customers. Whatya say Toyota? Do it and even make it retroactive. What have
> you got to lose?

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Old 27 Apr 2004, 05:22 pm   #10 (permalink)
S. Anderson
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Default Re: Toyota Quality ?

<BrickMason@mailcity.com> wrote in message
news:408ED48D.D0AFE449@mailcity.com...
> From what we see in our business there is little
> difference among manufactures is overall quality.


There are numerous statistical studies, not to mention consumer buying
power, that would disagree with you. Japanese carmakers didn't spank the
American car makers just because of marketing..far from it. Which Detroit
prophet once said words to the effect "It doesn't matter what you build,
marketing is what sells cars." Circa 1980 I believe...

Cheers,

Scott..


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