shoud i sue toyota dealer?

NENA

so i went to a toyota dealer on the weekend, the salesman takes my information and when we get ready to test drive the car, he says to me " my manager does not want to make a deal with you, thank the manager said that he was not going to make a deal with me because i was there a month ago and spent 3.5 hrs of their time and didn't buy a car. so that's why he couldn't sell me a car.































Can they possibly say that, he was very rude and i felt descriminated. Can I sue this dealer??? and if so what lawyer specialty should i use. Please help me with this

Vipassana

Sue them for what?































Every business has the exclusive of right of DENYING SERVICE to any customer. For practically any reason, unless protected by law.































Discriminating against you because you were a waste of time previously, is not protected by law.































And quite frankly, I've done the same thing. Don't care if you have money. Waste my time enough, and I'll just take my business elsewhere.































It's not rude. You wasted their time, they don't want to deal with you. They didn't call you names, or curse. They explained the situation point-blank.































It's not public humiliation, unless the public was made aware of the situation. For example, if they broadcast it over the intercom, that would be public humiliation. I'm going to guess the person just came to you and spoke to you one-on-one. Nothing public, if it's a private conversation.































It's not discrimination, because they're basing it ONLY on your behavior, not a characteristic about you, like race, or sex.































It's not illegal, because it's their right.































So.....what would you sue for? You have no grounds....at all.

Gypsy

Vip covered it all. You have no case, because there was no crime. Boohoo, you don't like that they don't want to deal with you. Oh well. You're an adult. So what if someone doesn't like you, and doesn't want you around? Get over it, and shop elsewhere.

jack

So you feel that since they didn't want your money, that you're somehow entitled to take THEIR money?































What are you, 5 years old? Anyone in their right mind would know that doesn't make sense.

Dave N

It sounds as though you may not have a solid foundation. If you had someone with you at the first and second visits to the dealer, it would help you. They would need to be willing to testify, from the first visit, on how you did not waste the salesperson's large investment of time with you, however, this would only apply, if the salesperson dealing with you had spent the majority of their time directly with you, or for you, during your visit. As far as the second visit, your witness will mainly need only to verify your statements about the conversations which took place. Of course, your witnesses could be two or more different people, would not need to have been with you both times.















Keep, in mind that dealerships have dealt with more situations than you or I could imagine, and probably could bring more witnesses to bear in court.















keep in mind that they have the right to refuse service to anyone at their discretion, so the rudeness, causing public humiliation, is your major basis for litigation.















Sorry about your experience, retail people just don't seem to have any respect any more.

MP SLICK 2009

I would do 2 things. First I would go to another dealer. Second I would report them to the Better Business Bureau if you think they were rude. Our Toyota dealer wouldn't care if you looked at cars all day, they would welcome you back on another day. SHAME ON THAT DEALER!!!! THEY DON'T DESERVE YOUR BUSINESS!!!! MAY THAT RUDE DEALER NEVER SELL ANOTHER CAR AGAIN AND STARVE!!!

Bella

Sue??? What has this world come to? No you can't!

Al

Go to another Toyota dealer out of your town and get a test drive! You don't need go sue just to get a test drive a car. You could even go to another dealer and drive the car they have in their lot!

cant_think_of_1

You have no grounds to sue. You'll be losing money that you could have spent on a car.































What you can do is contact Toyota and express your complaints about the dealer.















http://www.toyota.com/help/contactus.html































Also, if you want to hit them hard, the internet is a great tool. Go to the various Toyota forums online, and tell people your story-- which can ultimately impact their business.

Jen

I have a 10 point answer. You do not have a clear cut win-able case. You were treated rudely but what would be the case for descrimination?















This means you would have to pay court costs(of course you can sue) and attorney fees up front. If you just had the money to waste you could put it towards the new vehicle.















--Bear in mind we only have your side of the story. If I was the salesman(manager) I would have already ran a credit check so unless a customer was paying cash I would be able to weed out window shoppers. I would still be nice but either leave you to shop, set up an appointment(make you return), or figure a way to hand you off.















-- 1)- Are you really going to buy a vehicle? Ever watch Pretty Woman?















If yes I would do two things.















Options:















a)- buy the vehicle and go back to the dealer with a credible witness or video camera. I would be real nice, ask to see the manager, and ask if he/she remembered you. I would point out your new vehicle and say, "thanks for being rude to me because you made a hugh mistake." This just gives self satisfaction and some fun time.















b)- tell everyone you can about your bad experience and how you were treated at the other dealer. I would have even posted the dealer name and city here. Word of mouth advertising can be great to a company but can also cost them money.















--If you "really" were interested in buying a vehicle it is the fault of the salesman and manager(deal closer), because they could not close the deal.















--As the saying goes there are many ways to skin a cat without being rude. The right manager(for the dealer) could have treated you fantastic, made you think you were at the best dealer in the world, tacked some bucks on the deal(for what they considered wasted time), and convinced you that you got the best deal in the state. Aren't you glad it didn't go that route?















--There is never an excuse to be rude. Anyone on here that answers differently is either a bad salesman/person or a rude business person themselves.















--It is a "fact" that not all people shopping will buy. Sure some are just window shopping but you might not have found the deal you wanted. Proof of that is that you really(according to your post) was going to buy a vehicle. It is not your fault that you could not find the vehicle you wanted, the price you wanted, or the sales team was just not good at selling the first time around. Imagine if other businesses used this attitude?















--We live in a small town(two within 23 miles) and it is 60 miles to a bigger town. If a business here gets a bad rep it can be costly so all the businesses I have visited seem to maintain a country style "we want your business" attitude.















--It would be like, "So I didn't sell you the first time but I got you now".















c)- In the past we actually have had some that have bought an ad in the newspaper with a brief description of not being treated properly. This is cheap and can give satisfaction. Care has to be taken not to be liable for slander but it is our right to state our opinion by voice or print. I would also make a report to the B.B.B.















--The bottom line is that when you buy somebody made a sale that somone else didn't right?