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Folded sideview Prius mirror in & it broke. Dealer said not under warranty?

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Old 20 Jul 2010, 12:31 pm   #1 (permalink)
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Default Folded sideview Prius mirror in & it broke. Dealer said not under warranty?
I folded my sideview mirror in prior to going into car wash and it snapped off. Dealer said not covered under warranty. Is this true?
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Old 20 Jul 2010, 12:35 pm   #2 (permalink)
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yes
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Old 20 Jul 2010, 12:36 pm   #3 (permalink)
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Yes !!!
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Old 20 Jul 2010, 12:40 pm   #4 (permalink)
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No of course it's not. Damage by your own action is not a responsibility of any product's manufacturer. You will have to fix it yourself.































If you wanted them to have to pay for it, it would have to have been the mirror breaking due to a mechanical/electrical fault of Toyota; e.g. the control button caused it to go haywire.
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Old 20 Jul 2010, 12:42 pm   #5 (permalink)
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Yes it is true BUT a reputable dealer would still fix it just to keep the customer satisfied.
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Old 20 Jul 2010, 12:45 pm   #6 (permalink)
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Yes, but it may be covered under your insurance. No car warranties cover accidental damage. Car washes are notorious for snapping off mirrors, scratching the paint, etc. Use one of the 25 cent car washes or one where they do everything by hand.
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Old 20 Jul 2010, 12:48 pm   #7 (permalink)
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Personally, I believe this is a defective part and should be replaced by the dealer at Toyota's expense.































I would raise a stink about it, contact a regional rep, do whatever you can to get satisfaction.
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