When you go past the glossy commercials, this is the REAL Toyota Corp. It's no wonder that Toyota ranked 23rd out of thirty major brands in last year's world-wide J.D. Power and Associates' customer satisfaction survey.
What do you expect from a company that cold-heartedly covers-up serious safety defects, endangering and even taking the lives of its customers?
I would consult a lawyer. Toyota is known for coercing unfair settlements out of its 'valued' customers.
As a result of the rash of defects, recalls, government fines, damaging media exposure , class action lawsuits, and drastic decline in sales, Toyota is desperate for cash and is strong-arming anyone in sight.
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