I had the same problem with my jeep!
In the door is a motor that raises and lowers the window. One of the pieces in the motor is broken, therefore it does not work. You will need to replace it.
If the window is all the way down, it is hard to get it back up. If you can somehow hold the window and slide it back up, you can tape it to the door. This is temporary until you get the motor fixed.
Hope that helps!
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